Account Manager
Location: Regina, SK
Our client is a leading health solutions provider. Due to continued growth and the integration of their lines of business, the following opportunity is available.
Reporting to the Manager, Account Management, this position will be responsible for the successful design, promotion, delivery and ongoing support of Employee Assistance Programs and related services for corporate clients and their employees and families. Your responsibilities will include but not be limited to:
Employing superior organizational and time management skills to strategically manage a diverse portfolio of client accountsProactively developing and maintaining partnerships with all key stakeholdersProviding superior customer service and consultative support to corporate contacts; serving as subject matter expert for EAP and key point of contact for clients Identify, qualify, refer and support new opportunities within existing clientsNegotiating and renewing existing client contracts with adherence to corporate guidelines regarding revenue, profitability, code of conduct, etc.Providing consultation to organizational clients regarding the effective selection of support services such as wellness seminars / workshops, substance abuse programs, health clinics, etc.Coordinating and delivering executive briefings, management training and employee orientation sessions to clients.Presenting and interpreting statistical reports to client contacts to help them identify and act on key areas of opportunity or improvementMonitoring program usage and coordinating all promotional activities accordingly.Effectively utilizing CRM and other internal systems to ensure client information is kept up-to-date and appropriately secured and sharedDelivering all communications and correspondence to clients.
Education:
Successful completion of a University degree, preferably in one or more of the following areas: business, social work, human resources or health services.
Experience:
Minimum 3-5 years prior consultative Account Management / Business Development experience in the corporate environment EAP, Health Industry, Disability Management and/or Group Benefits Experience is a definite asset Experience in successfully growing and retaining corporate accounts.
Compensation
Base salary 50K, plus commissions